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Note: In Japan, IELTS is administered by IDP, its partner JSAF and the British Council (Eiken Foundation of Japan, Berkeley House), and this is the official website of IDP. If you booked at a JSAF venue (JP112, JP114), please contact JSAF directly here .

If you have booked with IDP(JP035, JP033) and wish to...


For other inquiries, please submit your inquiry through the form

  • IDP Customer Support Inquiry Form *Please note that it may take up to 72 hours to receive a response.

  • IDP Customer Support TEL:03-4316-4826 (Mon, Thur, Fri, Sat, Sun 10:00-17:00 ONLY) *Please note that we may not be able to answer phone calls during IELTS test operations. We recommend contacting us via inquiry form.

  • If you need to contact the test center on your test day, please refer to the number in your confirmation notice.