Enquiry on Results

Enquiry on Results (EOR)

To be fair to all test takers, if you are not happy with your result you can apply for an Enquiry on Results within six weeks of the test date.

Your test will then be sent to the head office of IDP IELTS Australia team in the global head office of IDP Education for re-marking by trained clerical markers and senior examiners who are not made aware of your original results. This ensures the re-assessment process is fair and unbiased.

Fee : 15,000JPY (inclusive of tax)

You can choose to have one or more parts of your test re-marked; however, the fee is the same regardless. This fee is refunded if there is an increase in score for the module(s) remarked. This process can take up to 21 days.

１．From "My test" page, open "Past tests" and click on "Request re-mark" above your score.

２．Please check the skills for which you wish to request re-marking. Regardless of the number of skills, the fee is 15,000 yen per request. Please follow the instructions on the screen to pay the fee.

How to check your results

You will receive an email notification that your score has been re-marked. Click on "View re-mark" above your score.

*Paper transcripts will not be issued. If you need one for special circumstances, please apply using the form.

Online request form