Transfer・Cancel

To apply, please submit the IDP-IELTS form, which can be found in the IDP IELTS Test Portal, embedded in the confirmation email we send after confirming your booking

Deadline

Please submit the IDP-IELTS Change Request Form by 5:00 p.m. five days prior to the test date to request a schedule change. The test center will contact you once your application has been accepted.

Fee

The exam date can only be changed once, if there are available slots on a different date at the same test center. In that case, the change fee is free of charge.
*Changing the test type (Computer ⇔ Paper) is not allowed.
*If you wish to take the test at a different test center, you must cancel the current reservation and make a new one.

Note: Speaking test times will be determined and informed by the test center.

Deadline

Module changes must be notified to the test center at least 5 days prior to the test. Please submit the IDP-IELTS Change Request Form. Module changes cannot be made after the deadline. Please be sure to check with the institution submitting your results before applying.

Fee

There is no change fee.

Note: Speaking test times will be determined and informed by the test center.

Deadline

Please submit the IDP-IELTS Change Request Form by 5:00 p.m. five days prior to the test date. Cancellations made after that period will not be eligible for a refund.

Fee

6,050 yen

Once your application is accepted, we will refund the remaining balance after deducting a handling fee (6,050 yen). Please note that your application will be cancelled even if the cancellation was processed in error.

• Refunds for convenience store payments will be made via bank transfer.

• The bank transfer charge for overseas remittance will be borne by the test taker. Administration fees of JPY6,500 and the bank charge for overseas remittance will be deducted from the refund amount.

• In some countries, remittances may not be possible.

• Refund will be made in Japanese yen and the amount test taker will receive in a local currency might vary due to exchange rate.

*In any of the below cases (a, b, or c), a certificate of proof of the situation must be submitted. The following documents must be sent to the test center within 5 days of the test date, by 17:00, along with the application form.

(a) If you have a serious condition that makes it impossible for you to take the test on the test date. Minor injuries, colds, etc. are not acceptable. Depending on the contents of the medical certificate, some cases may not be eligible for reimbursement.

(b) Death of a relative within the third degree of kinship and attendance at the funeral.

(c) Circumstances where public transportation is not functioning and it is clearly impossible to come to the examination site. (e.g., Shinkansen service is pre-canceled due to a typhoon, or flights are canceled due to strong winds). In such cases, please contact Customer Support as soon as you have the information.

• Medical certificate (with signature of the doctor in charge and the hospital seal)

• Letter of thanks for the meeting

• Certificate of delay

How to Apply

Please submit the IDP-IELTS Change Request Form. IDP Customer Support will contact you once your application has been accepted.

Please note that without proof of documentation, we will not be able to make exceptions.