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If you have forgotten your username or password, here are instructions on how to check and reset it.
Please follow this instructions.
1, Go to https://ielts.idp.com/book
2, Click the corresponding red arrow on the screen below.
If you have forgotten your password, click "Forgot your password?
If you have forgotten your username, click "Forgot your username?
3, Forgot your password: Enter your username. You can also use your registered e-mail address. Enter the alphanumeric characters displayed and click the Reset button.
4, If you forgot your username: Enter your registered e-mail address. Enter the alphanumeric characters displayed and click the Resend button. Confirm your e-mail.
If you are unable to log in or make changes using the above procedure, please contact your test center directly.