You can contact IDP-IELTS Customer Support in English and Japanese via enquiry form and live chat!
Complete the form and we’ll answer your enquiry in a few days. You can also contact us via live chat during our business hours for an instant response.
You can find the contact form at https://www.ieltsjp.com/contact-us/
You also can contact your test centre. For contact details of the test centres’ in Japan, please visit Test centres in Japan